team

Lindsey Cole headshot
Lindsey Cole
Chief Operating Officer

Grow and develop new and existing business for LEVERAGE card programs. Build relationships, operational, and growth strategies with new and existing clients in effort to maintain and grow the portfolio. Keep LEVERAGE card programs competitive through negotiations and exceptional client service.

Phone: 850.558.1198
Email: consulting@myleverage.com

David Nettles headshot
David Nettles
Vice President

David has 20 years relationship management, leading strategic partnerships and consultative support experience, with an extensive payments industry background working with financial institutions. He has served in multiple leadership roles while enhancing operational efficiencies and promoting continuous portfolio growth and support for new and existing clients.

Phone: 850.558.1132
Email: consulting@myleverage.com

Gwen Davis headshot
Gwen Davis
Payment Solutions Representative II

Provide daily support by responding to incoming calls, account maintenance, and monetary adjustments to the credit unions.

Phone: 800.342.1266
Email: creditsupport@myleverage.com

crystal headshot
Crystal Gertjegerdes
Payment Solutions Representative II

Serve as point of contact for credit unions requesting direction on changes or enhancements to their credit and debit card programs as well as provide guidance for daily operations such as monetary adjustments, account maintenance and reporting.

Phone: 800.342.1266
Email: creditsupport@myleverage.com

Stephanie Hainje headshot
Stephanie Hainje
Portfolio Consultant

Stephanie has over 15 years of experience in the credit union space and an extensive background in payments and RFP consulting. She has served multiple roles ranging from payments education and training, to relationship management and consulting to help credit unions enhance their payments offerings.

Phone: 765.780.4353
Email: consulting@myleverage.com

Angela Harris headshot
Angela Harris
Payment Solutions Manager

Coordinate, assist, and monitor all daily operations of the Card Services department. Develop and maintain favorable relationships with member credit unions, their members, and staff through quality and efficient service.

Phone: 800.342.1266
Email: creditsupport@myleverage.com

Laura Heard headshot
Laura Heard
Operations Specialist

Laura has been with the league for 7 years. First point of contact for Leverage debit card clients needing changes and solutions to their debit card program in order to better serve their members. Provides assistance to CU personnel with daily operations, balancing and monthly reporting.

Phone: 205.437.2131
Email: debitsupport@myleverage.com

Siddharth Kapur headshot
Siddharth Kapur
Portfolio Consultant

Siddharth is experienced in the credit union space with a background in payments, rewards, and digital banking. His focus is to provide issuers strategic advice and guidance to facilitate card portfolio growth.

Phone: 850.558.1180
Email: consulting@myleverage.com

Antoinette Plaster headshot
Antoinette Plaster
Payment Solutions Specialist

Provides daily support responding to incoming calls, account maintenance and monetary adjustments, as well as identifying, verifying and correcting cardholder account issues by processing fraud and dispute claims via chargebacks, bond claims, fraud reporting and pre-arbitrations.

Phone: 800.342.1266
Email: creditsupport@myleverage.com

Tammy Williams headshot
Tammy Williams
Payment Solutions Representative I

Provide daily support by responding to incoming calls, account maintenance, and monetary adjustments to the credit unions.

Phone: 800.342.1266
Email: creditsupport@myleverage.com

Jonathan Wright headshot
Jonathan Wright
Director of Sales and Consultative Services

Jonathan has over 15 years of Financial consultative support experience servicing community bank and credit unions with a focus on portfolio management and RFP processes. With a degree in education, his focus is strictly consultative, with a focus on finding the correct solution that will best assist the client.

Phone: 205.437.2143
Email: consulting@myleverage.com

Julie Yanes headshot
Julie Yanes
Payment Solutions Director

Julie has over a decade of payments industry experience and leads the Support Team and their day-to-day operational activities for over 200 issuers. She is instrumental in helping credit unions achieve their goals.

Phone: 800.342.1266
Email: creditsupport@myleverage.com