Brad Farris
Senior Vice President
Brad Farris brings 20+ years of experience in payments and financial services, with leadership roles at FIS, Worldpay, and Fifth Third Bank. He most recently led strategy and growth for a segment of the Debit Line of Business at FIS. As a Portfolio Consultant, Brad helps financial institutions optimize payments programs and drive long-term growth.
Phone: 859.469.4427
Email: consulting@myleverage.com
Stephanie Hainje
Vice President
Stephanie has over 20 years of experience in the credit union space and an extensive background in payments and RFP consulting. She has served multiple roles ranging from payments education and training, to relationship management and consulting to help credit unions enhance their payments offerings.
Phone: 765.780.4353
Email: consulting@myleverage.com
Julie Yanes
Assistant Vice President
Julie has over a decade of payments industry experience and leads the Support Team and their day-to-day operational activities for over 200 issuers. She is instrumental in helping credit unions achieve their goals.
Phone: 800.342.1266
Email: creditsupport@myleverage.com
Angela Harris
Billing Manager
With more than 20 years at Leverage Payment Solutions, Angela is a respected leader known for her deep payments expertise and dedication to credit unions. She fosters a collaborative environment and brings care and insight to every interaction. Angela’s commitment to the credit union movement and her drive to support growth and success make her an invaluable advisor and team leader.
Phone: 800.342.1266
Email: creditsupport@myleverage.com
Lesley DeCator
Portfolio Consultant
Lesley brings more than 28 years of payments industry experience, specializing in debit and credit card portfolio optimization. As a Portfolio Consultant, she helps financial institutions grow revenue through strategic analysis, program enhancements, and performance optimization, leveraging deep expertise managing large-scale card portfolios and driving measurable results.
Phone: 616.805.7102
Email: consulting@myleverage.com
Crystal Gertjegerdes
Payment Solutions Specialist III
Crystal brings over a decade of payments industry experience and a strong focus on financial operations and member-centric solutions. She combines efficiency, professionalism, and care in everything she does, consistently delivering high-level service and support to credit union members. Her deep knowledge and commitment to excellence make her a trusted and valued partner in the credit union space.
Phone: 800.342.1266
Email: creditsupport@myleverage.com
Tammy Herrala
Portfolio Consultant
Tammy brings more than 25 years of issuer experience with deep expertise in card services, branch operations, and member experience. She has led debit and credit card portfolios, implemented Instant Issuance, overseen fraud monitoring and dispute resolution, managed system conversions and digital initiatives, and driven employee training and card program enhancements.
Phone: 947.237.7035
Email: consulting@myleverage.com
Jennifer Johnson
Payments Solutions Specialist I
Jennifer brings over eight years of customer service and administrative experience across multiple industries. Skilled in phone systems, scheduling, and records management, she’s known for her adaptability, attention to detail, and professionalism—making her a dependable team member dedicated to smooth operations and exceptional service.
Phone: 800.342.1266
Email: debitsupport@myleverage.com
Kahlan McClure
Payment Solutions Specialist I
Kahlan brings a can-do spirit and proactive mindset to her role, quickly becoming a valued team member. Always ready to help and eager to grow, she approaches every task with enthusiasm and dedication. Her commitment to credit unions and drive to make a positive impact set her apart as a dependable and engaged team player from day one.
Phone: 800.342.1266
Email: creditsupport@myleverage.com
Antoinette Plaster
Operations Supervisor
Antoinette plays a key role in the Card Recovery Services division, where she stands out for her calm, efficient, and solutions-driven approach. Known for her positivity and adaptability, she’s always ready to support her team wherever needed. Her reliability, composure under pressure, and dedication to excellence make her an essential contributor to both her team and the organization.
Phone: 800.342.1266
Email: debitsupport@myleverage.com
Jason Proodian
Strategic Growth Consultant
Jason has over two decades experience in the credit union and community banking within the fintech industry. He is dedicated to advancing financial services through technology, specializing in business intelligence, strategic planning, digital transformation, and customer relationship management.
Phone: 689.300.5701
Email: jason.proodian@lscu.coop
James Williams
Payment Solutions Specialist I
James brings valuable experience in retail and customer service, along with a strong commitment to delivering exceptional support. Known for his problem-solving skills and positive attitude, he consistently goes the extra mile to ensure our issuers receive timely, effective solutions. His dedication and reliability make him a key contributor to the LEVERAGE Payment Solutions team.
Phone: 800.342.1266
Email: creditsupport@myleverage.com