Ross Talbert
Vice President
Ross is a seasoned financial services executive with over 15 years of experience leading Operations, Lending, and Payments teams. He believes payments can be one of the key channels where credit unions of all sizes can compete with larger financial institutions with the correct vendor partnership in place.
Email: ross.talbert@myleverage.com
Gwen Davis
Payment Solutions Specialist II
Provide daily support by responding to incoming calls, account maintenance, and monetary adjustments to the credit unions.
Phone: 800.342.1266
Email: creditsupport@myleverage.com
Crystal Gertjegerdes
Payment Solutions Specialist II
Serve as point of contact for credit unions requesting direction on changes or enhancements to their credit and debit card programs as well as provide guidance for daily operations such as monetary adjustments, account maintenance and reporting.
Phone: 800.342.1266
Email: creditsupport@myleverage.com
Stephanie Hainje
Assistant VP
Stephanie has over 15 years of experience in the credit union space and an extensive background in payments and RFP consulting. She has served multiple roles ranging from payments education and training, to relationship management and consulting to help credit unions enhance their payments offerings.
Phone: 765.780.4353
Email: consulting@myleverage.com
Angela Harris
Payment Solutions Manager
Coordinate, assist, and monitor all daily operations of the Card Services department. Develop and maintain favorable relationships with member credit unions, their members, and staff through quality and efficient service.
Phone: 800.342.1266
Email: creditsupport@myleverage.com
Laura Heard
Operations Specialist
Laura has been with the league for 7 years. First point of contact for Leverage debit card clients needing changes and solutions to their debit card program in order to better serve their members. Provides assistance to CU personnel with daily operations, balancing and monthly reporting.
Phone: 205.437.2131
Email: debitsupport@myleverage.com
Kahlan McClure
Payment Solutions Specialist I
Provides daily support responding to incoming calls, account maintenance and monetary adjustments, as well as identifying, verifying and correcting cardholder account issues by processing fraud and dispute claims via chargebacks, bond claims, fraud reporting and pre-arbitrations.
Phone: 800.342.1266
Email: creditsupport@myleverage.com
Antoinette Plaster
Payment Solutions Specialist II
Provides daily support responding to incoming calls, account maintenance and monetary adjustments, as well as identifying, verifying and correcting cardholder account issues by processing fraud and dispute claims via chargebacks, bond claims, fraud reporting and pre-arbitrations.
Phone: 800.342.1266
Email: creditsupport@myleverage.com
Jason Proodian
Strategic Growth Consultant
Jason has over two decades experience in the credit union and community banking within the fintech industry. He is dedicated to advancing financial services through technology, specializing in business intelligence, strategic planning, digital transformation, and customer relationship management.
Phone: 689.300.5701
Email: jason.proodian@lscu.coop
Tammy Williams
Payment Solutions Specialist II
Provide daily support by responding to incoming calls, account maintenance, and monetary adjustments to the credit unions.
Phone: 800.342.1266
Email: creditsupport@myleverage.com
Jonathan Wright
Director of Sales and Consultative Services
Jonathan has over 15 years of Financial consultative support experience servicing community bank and credit unions with a focus on portfolio management and RFP processes. With a degree in education, his focus is strictly consultative, with a focus on finding the correct solution that will best assist the client.
Phone: 205.437.2143
Email: consulting@myleverage.com
Julie Yanes
Payment Solutions Director
Julie has over a decade of payments industry experience and leads the Support Team and their day-to-day operational activities for over 200 issuers. She is instrumental in helping credit unions achieve their goals.
Phone: 800.342.1266
Email: creditsupport@myleverage.com