Crystal Gertjegerdes
Payment Solutions Representative II

Serve as point of contact for credit unions requesting direction on changes or enhancements to their credit and debit card programs as well as provide guidance for daily operations such as monetary adjustments, account maintenance and reporting.

Phone: 678.542.3441
Email: crystal.gertjegerdes@myleverage.com

Stephanie Hainje
Portfolio Consultant

Stephanie has over 15 years of experience in the credit union space and an extensive background in payments and RFP consulting. She has served multiple roles ranging from payments education and training, to relationship management and consulting to help credit unions enhance their payments offerings.

Phone: 765.780.4353
Email: stephanie.hainje@myleverage.com

Angela Harris
Payment Solutions Manager

Coordinate, assist, and monitor all daily operations of the Card Services department. Develop and maintain favorable relationships with member credit unions, their members, and staff through quality and efficient service.

Phone: 850.558.1190
Email: angela.harris@myleverage.com

Laura Heard
Operations Specialist

Laura has been with the league for 7 years. First point of contact for Leverage debit card clients needing changes and solutions to their debit card program in order to better serve their members. Provides assistance to CU personnel with daily operations, balancing and monthly reporting.

Phone: 205.437.2131
Email: laura.heard@myleverage.com

Siddharth Kapur
Portfolio Consultant

Siddharth is experienced in the credit union space with a background in payments, rewards, and digital banking. His focus is to provide issuers strategic advice and guidance to facilitate card portfolio growth.

Phone: 850.558.1180
Email: siddharth.kapur@myleverage.com

Ashley Martin
Payment Solutions Specialist I

Provides daily support responding to incoming calls, account maintenance and monetary adjustments, as well as identifying, verifying and correcting cardholder account issues by processing fraud and dispute claims via chargebacks, bond claims, fraud reporting and pre-arbitrations.

Phone: 850.558.1194
Email: ashley.martin@myleverage.com

Antoinette Plaster
Payment Solutions Specialist

Provides daily support responding to incoming calls, account maintenance and monetary adjustments, as well as identifying, verifying and correcting cardholder account issues by processing fraud and dispute claims via chargebacks, bond claims, fraud reporting and pre-arbitrations.

Phone: 850.558.1048
Email: antoinette.plaster@myleverage.com

Tammy Williams
Payment Solutions Representative I

Provide daily support by responding to incoming calls, account maintenance, and monetary adjustments to the credit unions.

Phone: 850.558.1180
Email: tammy.williams@myleverage.com

Julie Yanes
Strategic Account Manager

Julie has over a decade of payments industry experience and leads the Support Team and their day-to-day operational activities for over 200 issuers. She is instrumental in helping credit unions achieve their goals.

Phone: 678.542.3439
Email: julie.yanes@myleverage.com